Shipping Policy

All deliveries are made by DHL.

The Products are delivered to the address indicated by the Consumer on the Order Form. The Consumer must check the goods on delivery and report any damage to the carrier on the delivery slip and to CRUZ AND CO within one day.

At the Consumer's request, an invoice can be sent to the delivery address by validating the option provided for this purpose on the Order Form.

How much does delivery cost?

Delivery is free.

What are the delivery times?

Once we have received your payment, your order will be dispatched within 48 hours, subject to stock availability.

Normal delivery times are 5 to 7 working days, but can be as long as 10 to 12 days during periods of high demand.

Any delays do not give rise to compensation, cancellation of the order or refusal to accept delivery.

Customs or import duties may be added to the price of our products and are payable by the customer. It is the customer's responsibility to find out the amount of these taxes from their local customs office.